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Returns + Exchanges

Returns
Sometimes things just don't work out, and we understand that! That is why you have 30 days from when your order was purchased to return your unused item(s). If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Please contact us via email prior to returning your package and confirm return eligibility. If you choose to send back an item that has already exceeded the 30 day refund policy, we will be returning to sender without accountability of shipping cost. 


To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at slybeautycosmetics@gmail.com.

Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@slybeautycosmetics.com and send your item to:

9090 south 300 west
Sandy, Utah 84070
United States

Price Adjustment 
If a sale or discount is offered within 72 hours of your original purchase, we will be happy to price adjust for you. Outside of that 72 window, the original purchase price will remain the same. 


Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping
To return your product, you should mail your product to:

9090 south 300 west
Sandy, Utah 84070
United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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